Shipping Policy

At T-24, we aim to deliver your orders promptly and efficiently. Please read our Shipping Policy carefully to understand our shipping practices and guidelines.

1. Shipping Locations
   • We deliver across India.
   • For international shipping, please contact our support team at support@t24story.com.
2. Shipping Charges
   • Shipping is free on all orders.
3. Delivery Timeframes
   • Orders are processed within 2 business days after payment confirmation.
   • Standard delivery times are 3–7 business days within India. For international orders, delivery may take 20–25 business days.
   • Delivery times may vary depending on destination and external factors such as holidays or natural disruptions.
4. Order Tracking
   • Once your order is dispatched, you will receive a confirmation email or SMS with a tracking number to monitor your delivery status.
5. Delayed or Lost Shipments
   • If your order is delayed or lost, please reach out to us at support@t24story.com. We will assist you in tracking or resolving the issue promptly.
6. Undeliverable Packages
   • If a package is returned to us due to an incorrect address or refusal to accept delivery, we may charge additional fees for re-shipping the package.
7. Contact Us
   • For any shipping-related inquiries, please email us at support@t24story.com.